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Legal

Customer-facing legal documentation.

This page is the public home for Rivvet AI legal documents as they are approved for customers and prospects.

Customer TermsTerms of ServiceCommercial terms, use rights, payment, term, and account responsibilities.
PrivacyPrivacy PolicyHow customer, operator, and website visitor data is handled.
DataData Processing AddendumProcessing roles, subprocessors, retention, and security obligations.
CommunicationsMessaging (SMS) TermsAccount alerts and business messaging: how you opt in and out, frequency, rates, and privacy.
Published documents

These are the current published versions of the Rivvet AI customer-facing legal documents. The Terms of Service and Acceptable Use Policy apply as posted. The Master Services Agreement and the addenda apply to platform clients through the Order that incorporates them by reference.

CurrentTerms of ServiceGoverns access to and use of rivvetai.com and all Rivvet AI web properties. Version 1.2Master Services AgreementCommercial terms for Rivvet platform services delivered under an incorporating Order. CurrentAcceptable Use PolicyPermitted and prohibited use of the platform, AI Agents, and services. Version 1.2AI Service AddendumAI behavior, disclosure obligations, accuracy standards, and risk allocation. CurrentPrivacy PolicyHow customer, operator, and website visitor data is handled. CurrentMessaging (SMS) TermsAccount alerts and business messaging: opt in, opt out, frequency, rates, and privacy.
Available on request
Version 1.3Data Processing AgreementProcessing roles, security measures, subprocessors, and deletion obligations. Sent on request. Version 1.1Hosted Commerce AddendumMSA modifications for consumer-facing Hosted Commerce Services under a Commerce Order. Sent on request. RequestSecurity packetSecurity practices and vendor documentation for procurement and diligence reviews.
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We will send the current customer-facing documents for review, including the Security packet ahead of its public posting.

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