No-cool calls do not wait for your office to open.
Rivvet's Receptionist answers HVAC calls day and night, asks the triage questions you approve, and books work into the windows you actually have.
Start free 14-day trial- Live same day
- Uses your current number
- You approve every rule
The leak
Where HVAC work leaks.
- After-hours no-heat and no-cool calls go to voicemail, and the caller dials the next shop on the list.
- Replacement estimates sit unanswered while the homeowner collects other bids.
- Tune-up season depends on outreach that never happens when the office is slammed.
- Maintenance plan renewals lapse quietly because nobody calls before the expiration.
How HVAC calls get handled.
Our AC quit this afternoon and it is 88 in the house. Can anyone come today?
I can help. Is the outdoor unit running, and is the air blowing warm from every vent?
The fan runs but the air is warm everywhere.
Thanks. I have a 2 to 4 window open today. Want me to hold it and text you the confirmation?
An illustrative exchange showing how the Receptionist works, not a recording of a real customer call.
What the employees handle for HVAC shops.
Every Rivvet shop runs the same six AI employees, tuned to the trade's rules. Here is where they earn their keep in HVAC.
- Receptionistanswers emergency no-heat and no-cool calls and books them into real availability.
- Dispatcherkeeps same-day emergency windows and install jobs from colliding on the board.
- Customersbrings past clients back in for seasonal tune-ups.
- Conciergefollows up open replacement estimates by text until the homeowner decides.
- Marketerdrafts maintenance plan renewal campaigns that only send with your approval.
Grow your HVAC shop, not the payroll.
Fourteen days free. Three questions about the shop. No sales call first, and you use as many employees as the work needs.
Starts at only $500/month, plus $30 to $50 per job Rivvet books. We only make more after we've made you more. Reception starts after the phone-number path is ready.
Start free 14-day trial