Industries / HVAC

No-cool calls do not wait for your office to open.

Rivvet's Receptionist answers HVAC calls day and night, asks the triage questions you approve, and books work into the windows you actually have.

Live same day Uses your current number You approve every rule
HVAC crew at work
The leak

Where HVAC work leaks.

  • After-hours no-heat and no-cool calls go to voicemail, and the caller dials the next shop on the list.
  • Replacement estimates sit unanswered while the homeowner collects other bids.
  • Tune-up season depends on outreach that never happens when the office is slammed.
  • Maintenance plan renewals lapse quietly because nobody calls before the expiration.
7x about seven times more likely to qualify a lead reached within the hour. Harvard Business Review
$37,000 a year in wages for one receptionist, covering one shift. US Bureau of Labor Statistics
24/7 Rivvet works every call, text, and web lead on the number you already use.
Sample exchange

How HVAC calls get handled.

Sample call · HVAC sample
Customer

Our AC quit this afternoon and it is 88 in the house. Can anyone come today?

Receptionist

I can help. Is the outdoor unit running, and is the air blowing warm from every vent?

Customer

The fan runs but the air is warm everywhere.

Receptionist

Thanks. I have a 2 to 4 window open today. Want me to hold it and text you the confirmation?

An illustrative exchange showing how Reception works, not a recording of a real customer call.

Day to day

What the employees handle for HVAC shops.

Every Rivvet shop runs the same eight AI employees, tuned to the trade's rules. Here is where they earn their keep in HVAC.

MarketerBrings in work
WebsiteDesigns the site
ConciergeAnswers site chat
ReceptionAnswers the phone
DispatchProtects the board
EstimatesChases open quotes
CustomersKeeps job history
ReputationAsks for reviews
  • Receptionistanswers emergency no-heat and no-cool calls and books them into real availability.
  • Dispatcherkeeps same-day emergency windows and install jobs from colliding on the board.
  • Customersbrings past clients back in for seasonal tune-ups.
  • Conciergefollows up open replacement estimates by text until the homeowner decides.
  • Marketerdrafts maintenance plan renewal campaigns that only send with your approval.
Your front office, staffed today

Grow your HVAC shop, not the payroll.

Fourteen days free. Four fields, then card setup. No sales call first, and you use as many employees as the work needs.

Starts at only $500/month, plus $30 to $50 per job Rivvet books. We only make more after we've made you more. Reception starts after the phone-number path is ready.

Get fully staffed today.

Four fields, then card setup. $0 today.

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